Lessons from open source shoes

One of the submissionsI recently had the opportunity to speak with the Stephen Bailey, the marketing and communications director at Fluevog Shoes about their open source footwear project.

How did the idea for the open source footwear initiative come about? When did it start and what was the inspiration?
For years, when john visited other stores and was on the floor, or even out for dinner people would give him their drawing of their perfect shoe. John lost many of these - so the web was an ideal place to collect them, but also showcase them. It started 6 years ago.

I noticed you mentioned “this ain’t no contest - this is open source footwear.” I’m curious, how you distinguish between the two?
People aren’t competing against each other for a prize - sometimes, nothing quite works for us (but of course may later which is why we keep it all up). Truth is, it’s not the perfect use of the term open source either - but we did get the blessing of the godfather of the real open source which you can find on our site.

It may later? What do you mean?
Yeah, sometimes a shoe is submitted and although it might not work for us at the time, a few years later it fits into one of our lines.

Do you publish all the submissions? If so, why? (I have my hunches, but I’m curious).
Truth is, we turn away very few - we have no request for age, so if a 4 year old submits a drawing, we want it up there. Plus, we are an inconclusive fluevocracy of inclusion. We are the brand owned by fluevogers - if you’re a fluevoger and post a picture - up it goes - it would be unfair otherwise).

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How Dominick Martinetti used Open Innovation to launch Slappa into market leadership

Contributed by Anand Chhatpar, CEO of BrainReactions, Chief Editor of BrainWaves E-magazine for Innovation and Idea Generation and founder of the Most Creative People network on Facebook.

Slappa.com - Innovative CD, DVD and laptop casesI had the chance to interview Dominick Martinetti, CEO of Slappa Distribution, a small but rapidly growing company that is making a great name for itself among DJs and music junkies as an innovative product company. Dominick is an inspiring young man, and I have shared in this article, excerpts from our conversation that reveal his thinking and journey into market leadership.

Slappa has been in business for four years now, and it started with an initial product range consisting of CD cases. It was not a particularly “sexy” business to get into. CD cases had been around for 15 years, and the CD business was not growing aggressively any more. DVDs, computer software and video games still used CD cases, but the margins had been declining for most companies in this space. Also, brands before Slappa had commoditized the product — there was no real choice available to the consumers. Most of the people using these disc cases were forced to not have choices… outside of cosmetic colors, no one was building quality and variety into the cases. Therein lay a problem with CD cases from the consumer’s perspective, which Dominick was able to spot.

To conduct his market research and with an Open Innovation mindset, Dominick went to online bulletin boards and chat rooms for audio professionals like Audiophile, Audio Asylum and Audioreview.com. He sought advice on what these target consumers needed from the ultimate CD case.

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Peersourcing: The Case Of Logoworks By HP

Logoworks is one of the largest logo design firms in the world (acquired by HP in May 2007), and has served over 45,000 small businesses since the company was founded in 2001. I had the opportunity to interview Noelle Bates, the company’s Director of Customer Loyalty, about their “peersourcing” business model, the NIH syndrome, and competing crowdsourcing initiatives.

Logoworks by HP: peersourcing

1. In which way is Logoworks active in the field of open innovation and crowdsourcing?

How Logoworks fulfills on design work is not done by crowdsourcing in the typical sense of the word. We actually call what Logoworks does “peersourcing” because the work isn’t done in the form of a purely open call and the work isn’t done by an undefined group. (Crowdsourcing is the act of taking a job traditionally performed by an employee or contractor, and outsourcing it to an undefined, generally large group of people, in the form of an open call.)

To explain, when Morgan Lynch, the founder of Logoworks, began developing his business plan one of the things he wanted to do was bring multiple graphic designers to a single project but he wanted to make it affordable to the customer. He figured the way to do that was to develop a network of pre-screened freelance designers who picked up the design projects at their leisure. The design community is not an open community, it’s a controlled entity called “Arteis.” Arteis started with just a few designers and as the customer base grew we were able to grow the design community through referrals by designers already in Arteis; that is why we called it “peersourcing” - all of the designers in our community were and still are referred by their peers. These designers, once accepted into Arteis, are able to log in to the Arteis portal to see what projects are available and then sign up for the projects in which they are interested. They know exactly what is required for the project and exactly how much they will be paid for their work before they begin on the project.

2. The Not-Invented-Here (NIH) syndrome is seen as a common obstacle in open innovation processes. Could you give 3 practical tips to change a company’s internal mindset to a culture of Proudly-Found-Elsewhere (PFE)? How are you tackling this issue?

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