Archive for Web 2.0

Beyond a contest for the “best idea”: A case of crowdsourcing through a brainstorming competition

Open innovation is valuable because it can harness the perspectives, needs, and ideas of a large amount of individuals, whether they be current consumers of a product or potential users of a website. In order to innovate based on the perspectives of many people, a shift from acquiring the best idea to acquiring idea themes derived from hundreds of ideas from many users or consumers is needed. BrainReactions.net has just launched their first significant open innovation crowdsourcing effort in the form of a brainstorming competition where awards are offered not for the single best idea but for the top brainstormers. In the first few days of the competition there are 500 ideas from 60 different brainstormers. This competition is open for just under two weeks and closes on July 3rd, 2008. This specific competition offers an emerging case of crowdsourcing for the brainstorming purpose of generating multiple new ideas on the launch of a web application, including both marketing and feature development.

This case offers an opportunity to learn about the process of crowdsourcing for brainstorming. This competition has already generated different outcomes than a traditional closed room in person brainstorming session offers or what a contest where “the best idea wins” offers. First, who is brainstorming? Notably there are more brainstormers than in your typical closed room session and they come with and a more global perspective. For this competition, brainstormers come from throughout the globe with heavy representation from the U.S. and the UK. Since most web applications have a global audience and seek the perspectives, needs, and ideas of a wide range of users, crowdsourcing through brainstorming offers unique advantages. Also, new web applications want an opportunity to generate buzz. The brainstorming competition allows this through the marketing of the idea contest while a closed room in-person brainstorm does not because it is more private in nature. The crowdsourcing offers residual benefits, not just the ideas gathered and the ability to validate the direction and decisions through the voice of the user but the marketing of the competition helps to build awareness and launch the web application.

Important consideration is given to what happens before and after the competition. Most of the time spent with preparing the competition actually involves framing the challenge, creating background information (in this instance a free web based video), and identifying questions for brainstormers to generate ideas on. This takes much thought amongst organizers and the client as well as multiple iterations to finalize the questions and background. Alerting the network of brainstormers to begin was the easiest part as BrainReactions has a large network of creative brainstormers who can be readily notified with an email. It also important to consider what the final product of the competition could look like. BrainReactions brainstorming has slightly different desired outcomes then other contests which seek to generate a best idea. Rather than a single best idea, the goal of the competition is to generate hundreds of ideas from many brainstormers so that ideas could be synthesized and analyzed. The themes that emerge amongst many ideas from multiple brainstormers are often times more valuable than a “best idea” and often marketing and product development directions move forward from these themes. After the competition a team of judges with different expertise bases will also spend time at the end to select the top brainstormers based on the quantity of good ideas they provide. Since a goal of brainstorming is to gather a large number of good ideas to synthesize and generate themes around, going beyond just selecting the best idea is needed. This is a current and emerging example of crowdsourcing meeting brainstorming on the web.

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Data Portability in 2008

What a week! In October, I wrote about Facebook’s openness after they announced their API. In the post I posted three ideas for them to explore:

  1. Allow other sites to use the Facebook login, like an OpenID
  2. Give the user the ability for Photos, Movies, and Notes to be indexed and searched, or even exported to another website
  3. Export user data into Address Book, which automatically updates

Data Portability

Now in 2008, Robert Scoble was caught running a script to export his Friends data for a Plaxo product. Facebook initially kicked him out, but let him quickly back in. That single event probably did not have any effect upon Facebook’s next move (but it was very coincidental!). Facebook and Google joined the DataPortability Workgroup.

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Online Innovation Tools

Online Innovation ToolsContributed by Anand Chhatpar
CEO of BrainReactions LLC

The Internet has become a powerful resource for any innovator, and there are a variety of online tools available to help you with various stages of the innovation process.

Let’s go down each step of the process and see examples of tools on the web that can be used along the way:

1. Opportunity Identification
For discovering opportunities to innovate and for finding areas of need and untapped demand, use the following websites:
ePinions.com: Reading consumers’ reviews and complaints about certain products tells you which problems could be valuable to solve.
Inventory.Overture.com: Searching for keyword terms and phrases on this website tells you how many people searched for that phrase and similar phrases last month on the Yahoo network. When you get the number of searches, you can triple it to get the approximate number of total searches worldwide. If you find an interesting phrase that has high searches but not too many websites serving the need, you’ve found a good niche to innovate within.
Trendwatching.com: This website tells you about trends happening in the business world today that you could align yourself with to take advantage of their popularity. Every trend highlights the opportunities for business that lie within.
SpringWise.com: Another great website from the people who run trendwatching.com, which features interesting new businesses starting up around the globe. If you see a successful business in another country that could apply to your country, it is a clear-cut opportunity and you have lower risk because the business model is proven in another market.
Emily Chang’s Ehub: Emily does a great job of cataloging the latest Web 2.0 applications in her Ehub database. Many of these applications have become instant hits with the online audience and one can detect amazing opportunities by looking at the adoption rates of applications like Twitter. Read the rest of this post >